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Our Business Principles

1. Purpose 
We are committed to strengthening our community through stable housing. Stable housing means stable tenants and stable owner investment. We contribute to stable housing by connecting quality tenants with quality homes.

2. People First
We engage a work force of talented associates who excel as a team and are motivated by the mission and the culture, as well as compensation, in the belief that, by taking care of them, they will take care of the business, customers, suppliers, and community.

3. Perseverance
We are a resilient company that is undeterred by short term market conditions. We overcome obstacles and keep pursuing the mission indefinitely into the future.

4. Private 
As a privately-held family business, we have a longer-term view and more operating flexibility than public or exit-oriented businesses. We will never sacrifice our values in order to meet short term goals.

5. Profit 
Profit is not our #1 purpose. But long-term profit for our clients and us means we have sustainability and longevity.

6. Paced Growth 
We have the discipline to focus on long-term strategy and grow steadily and consistently each year. Our annual target for growth is 10-15%. Paced growth allows us to expand our mission without sacrificing our purpose and office culture.

7. Pragmatic Innovation
We embrace a continuous-improvement process built around taking calculated risks to innovate creatively within the constraints of the business.